Melissa is the people strategist you need to infuse happiness into your business value cycle. With a rich corporate career spanning over 15 years, she has been a Change and Communications Manager, Service Delivery Manager, Programme Manager and Learnership Coordinator. Having excelled at human-centered designs for customers, vendors, employees and stakeholders, she has now specialised in crafting people strategies, customer journeys and communication plans with happy human experiences at the heart of it all. Beyond her professional prowess, Melissa’s inner fairy comes to life as she enjoys painting, yoga and mind-body-spirit practices.