Empowering growth and skills enhancement

Course Title 

Overview

1

Initiation and Chairing of Disciplinary Hearings 

This intervention capacitates Supervisors and Managers with the knowledge and skills necessary to deal with instances of misconduct and incapacity.

2

Self-Motivated Teams 

This training session is for teams to understand themselves and each other better with the aim of creating an environment that drives the unit to achieve their goals and individuals to feel more fulfilled and improve their overall quality of life.

3

Leading Change: Change Management

In today's dynamic environment, navigating and leading successful change is no longer a luxury, it is a necessity. This course develops key skills that will enable you to master managing change. You will learn about practical frameworks and tools to analyse, understand and use disruption to your advantage. You will practice strategies to facilitate meaningful conversations to empower and connect people. We invite you to join us on this exciting new programme in organizational change, where we will impart our extensive knowledge and experience in the following areas:
- Change management knowledge, the process, tasks tools and techniques;
- Leading others review key themes in managing and dealing with stress, conflict and resilience
- Personal transformation and resilience in the face of constant change.

4

Customer Service

A companys service operations must ensure that processes, skills and practices are attuned to every touch point. Although companies know a lot about customers buying habits , incomes and other characteristics used to classify them, they know little about the thoughts, emotions and states of mind that the customers interactions with products , services and brands induce.

5

Teamleader training 

Team leader training is an important investment in the development of effective leadership and management skills. This course is designed to provide team leaders with the tools, knowledge, and best practices they need to lead and manage their teams effectively. The course covers a wide range of topics, including effective communication, conflict resolution, performance management, delegation, and more.

6

Skills development for HR Managers

To remain competitive as well as retain and attract talent, HR leaders must embrace radical flexibility to challenge legacy assumptions about workers, work design and the purpose of the workplace. This course presents HR leaders with global best practices for blended and diverse teams in the new world.

7

Talent Management & Succession planning 

The succession planning process identifies and prepares talented employees to step into key positions and leadership roles and ensures that they have the skills, experience and knowledge to meet changing work requirements.
As a leader, you need to plan for specific knowledge transfer, as well as for continuity of the culture and values that your staff and customers have come to expect.

8

Conducting Annual HR Audits

This course capacitates in-house HR staff to audit the degree of organisational adherence to people related legal compliance and people best practices.

9

Diversity and social inclusion

Microaggressions, intentional or subconscious, can alienate employees and affect the culture. Training managers to: understand incivility, set ground rules with their teams for acceptable behavior and use scenarios to practice interventions.

10

Treating People with Respect

A respectful workplace, is one where everyone is treated with dignity and respect. In the right kind of environment, people feel good about themselves and are able to engage with each other to achieve business goals and deliver on customer service

11

Skills Development Committee Training (Training Commitees)

This training is intended to equip Skills Development Forum or Committee members with a good understanding of skills development and the need for workplace implementation of skills development initiatives. The need for a skills development committee is a requirement in terms of current SETA regulations and must be in place when applying for SETA discretionary funding.

12

Initiation and Chairing of Disciplinary Hearings 

This intervention capacitates Supervisors and Managers with the knowledge and skills necessary to deal with instances of misconduct and incapacity.

13

Workplace Transformation through Diversity, Inclusion and Equity. 

This course encapsulates the fundamentals of BBBEE transformation within the workplace, with a particular focus on Employment Equity and its underlying philosophy.

14

Team Leader training 

Course Overview: Team leader training is an important investment in the development of effective leadership and management skills. This course is designed to provide team leaders with the tools, knowledge, and best practices they need to lead and manage their teams effectively. The course covers a wide range of topics, including effective communication, conflict resolution, performance management, delegation, and more.

15

Employment Equity Committee Training 

This course gives a thorough understanding of employment equity (EE) legislation and process. It gives members of the EE committee all the necessary practical tools to work together constructively towards developing a sound consultation process within the business.

16

Effective Productivity Management in Food and Beverage Manufacturing

This course provides comprehensive insights and strategies for optimizing productivity in the food and beverage manufacturing industry. Participants will learn practical approaches to streamline operations, enhance efficiency, and meet industry standards.